General Manager - Restaurant

SUZU ATH LLC; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

SUZU ATH LLC in Cincinnati, OH is seeking an experienced General Manager to lead our restaurant operations and drive exceptional guest experiences.

You will oversee front- and back-of-house teams, manage budgets and costs, and collaborate with marketing to grow sales while maintaining high standards of quality and safety. The role requires flexible hours and strong leadership in a hospitality setting.

Qualifications

• Proven experience as a General Manager or similar leadership role in the restaurant or hospitality industry.
• Strong knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage budgets, control costs, and analyze financial data.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Familiarity with health and safety regulations and compliance standards.
• High school diploma or equivalent; a degree in hospitality management or related field is a plus.

Responsibilities

• Oversee all restaurant operations to ensure smooth and efficient service.
• Recruit, train, and manage restaurant staff, fostering a positive and productive work environment.
• Maintain high standards of food quality, presentation, and customer service.
• Develop and implement strategies to increase sales and profitability.
• Manage inventory, ordering, and cost control to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer inquiries, feedback, and resolve any issues promptly and professionally.
• Prepare and analyze financial reports, budgets, and forecasts.
• Collaborate with marketing and promotional teams to drive brand awareness and customer engagement.
• Maintain a clean, safe, and welcoming environment for both customers and staff.

Skills

Leadership

Staff Management

Customer Service

Budgeting

Financial Analysis

Communication

Flexibility

Education

High school diploma or equivalent

Hospitality management degree (preferred)

Job description

We are seeking an experienced and dynamic General Manager to lead our restaurant located in Cincinnati, OH. The ideal candidate will be responsible for overseeing daily operations, managing staff, ensuring excellent customer service, and driving business growth. This role requires strong leadership skills, a passion for the hospitality industry, and the ability to maintain high standards of quality and efficiency.

Key Responsibilities

• Oversee all restaurant operations to ensure smooth and efficient service.
• Recruit, train, and manage restaurant staff, fostering a positive and productive work environment.
• Maintain high standards of food quality, presentation, and customer service.
• Develop and implement strategies to increase sales and profitability.
• Manage inventory, ordering, and cost control to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer inquiries, feedback, and resolve any issues promptly and professionally.
• Prepare and analyze financial reports, budgets, and forecasts.
• Collaborate with marketing and promotional teams to drive brand awareness and customer engagement.
• Maintain a clean, safe, and welcoming environment for both customers and staff.

Qualifications

• Proven experience as a General Manager or similar leadership role in the restaurant or hospitality industry.
• Strong knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage budgets, control costs, and analyze financial data.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Familiarity with health and safety regulations and compliance standards.
• High school diploma or equivalent; a degree in hospitality management or related field is a plus.