Restaurant Operations Leader: Growth & Guest Experience

Goodfellas Pizzeria; Cincinnati (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Profit-sharing bonus program

Health and Life insurance coverage

401K with Employer Match

Paid Time Off

Employee Discounts on food and bebidas

Job summary

Goodfellas Pizzeria in Cincinnati seeks a seasoned General Manager to lead daily restaurant operations, train staff, manage budgets, and ensure top-tier guest service and food quality. You will oversee scheduling, safety compliance, inventory, and vendor relations, while driving profitability and staff development.

The role emphasizes strong leadership, problem solving, and a hands-on approach to maintaining standards and a positive workplace culture.

Qualifications

• Promote and uphold company mission and policies.
• Ensure compliance with health, fire, and labor regulations.
• Achieve objectives in sales, service, quality, and sanitation.
• Coordinate cooking staff for efficient prep.
• Monitor budgets, payroll, and inventories.
• Recruit, hire, and evaluate staff.

Responsibilities

• Oversee daily restaurant operations and guest service standards.
• Direct training programs to improve performance and retention.
• Schedule staff hours and assign tasks to meet demand.
• Monitor food safety, cleanliness, and equipment maintenance.
• Review financials, labor costs, and inventory to optimize profitability.
• Resolve customer complaints and ensure guest satisfaction.

Skills

Leadership

Staff training

Operations management

Customer service

Cash handling

Tools

POS software

Inventory management software

Office suite

Job description

Goodfellas Pizzeria in Cincinnati seeks a seasoned General Manager to lead daily restaurant operations, train staff, manage budgets, and ensure top-tier guest service and food quality. You will oversee scheduling, safety compliance, inventory, and vendor relations, while driving profitability and staff development.

The role emphasizes strong leadership, problem solving, and a hands-on approach to maintaining standards and a positive workplace culture.