Restaurant General Manager — Growth & Guest Experience

El Pollo Loco, Inc.; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free meals during shift

Employee discount on food

Career growth

Job summary

El Pollo Loco, Inc. is seeking a General Manager in Los Angeles to lead a high-energy team and drive exceptional guest experiences. You’ll oversee all restaurant operations with a focus on quality, growth, and staff development, ensuring adherence to our standards while achieving sales and profitability targets.

The role emphasizes coaching, efficient scheduling, and front-to-back operations management. Competitive pay, quarterly bonuses, and ample growth opportunities are offered as part of a

Qualifications

• Must be at least 18 years old. High school diploma or GED preferred.
• Must be an EPL Assistant Manager or have the equivalent of 3+ years of management experience, preferably in a restaurant environment.

Responsibilities

• Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.
• Executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes.
• Optimizes labor and workforce planning through effective team deployment and scheduling, aligning staffing with sales volume and labor hour targets.
• Provides hands-on support by ensuring proper coverage of all restaurant workstations and backup coverage during breaks as needed.
• Maintains focus on guest service and speed of service to meet company goals for timeliness and quality.

Skills

Team leadership

Staff scheduling

Operations management

Hiring and training

Education

High school diploma or GED

3+ years restaurant management experience

Job description

El Pollo Loco, Inc. is seeking a General Manager in Los Angeles to lead a high-energy team and drive exceptional guest experiences. You’ll oversee all restaurant operations with a focus on quality, growth, and staff development, ensuring adherence to our standards while achieving sales and profitability targets.

The role emphasizes coaching, efficient scheduling, and front-to-back operations management. Competitive pay, quarterly bonuses, and ample growth opportunities are offered as part of a