Restaurant General Manager - Lead Team, Drive Growth

ZippyApp - Recruitment Marketing; Eisenhower Area (NM); On-site; USD 57,000 - 61,000; Full time

Job summary

El Pollo Loco is seeking a Restaurant General Manager to oversee all aspects of the operation and lead a high-performing team. This role emphasizes exceptional guest service, adherence to brand standards, and profitable store management.

A minimum of one year in restaurant management is required, with ServSafe certification and English proficiency as essential qualifications. The GM will recruit, train, and coach staff, manage inventory and costs, and collaborate with leadership to ensure safety

Qualifications

• Minimum of one year experience in restaurant management.
• Ability to effectively speak, read and write in English. Second language is a plus.
• High School diploma or equivalent preferred.
• ServSafe Certification is required.

Responsibilities

• Manages and oversees all the entire restaurant operation, ensures all operations follow brand and company standards.
• Delivers exceptional guest satisfaction and empowers the restaurant team to be effective in guest recovery. Ensures service and cleanliness requirements follow Ops manual for a pleasant environment.
• Ensures execution of new menu items meet brand standards, including product ordering, team training, placement of marketing materials and quality control.
• Maintains appropriate inventory levels and conducts daily and weekly inventory counts.
• Maintains the restaurant in a profitable status by controlling costs, such as labor, food, packaging, operations supplies, utilities and repair.

Education

High School diploma

Job description

El Pollo Loco is seeking a Restaurant General Manager to oversee all aspects of the operation and lead a high-performing team. This role emphasizes exceptional guest service, adherence to brand standards, and profitable store management.

A minimum of one year in restaurant management is required, with ServSafe certification and English proficiency as essential qualifications. The GM will recruit, train, and coach staff, manage inventory and costs, and collaborate with leadership to ensure safety