Restaurant GM: Drive Growth & Exceptional Guest Experience

El Pollo Loco, Inc.; Long Beach (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay and quarterly bonus

Career growth opportunities

Tuition reimbursement

Great work-life balance

Free meal during shift

Employee discount on food

Medical + Dental + Vision Insurance +H

401(K) Retirement Plan with company 1

Job summary

El Pollo Loco, Inc. in Long Beach, CA, is seeking a General Manager who will lead a passionate team to deliver high‑quality guest experiences and strong restaurant performance. You’ll set strategies, coach staff, manage operations, and ensure adherence to standards while driving growth and profitability.

You’ll oversee hiring, training, scheduling, and daily execution, with emphasis on guest service, speed, and teamwork. This role offers growth opportunities and a competitive benefits package.

Qualifications

• Must be at least 18 years old.
• Must be EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment.

Responsibilities

• Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.
• Executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes.
• Optimizes labor and workforce planning through effective and efficient team deployment and scheduling.
• Provides hands‑on support by ensuring proper coverage of all restaurant workstations and backup coverage as needed.
• Maintains focus on guest service and speed of service, ensuring achievement of company goals for timeliness.
• Schedules workforce ensuring labor hours are adequate to provide required level of service based on sales projections and labor guidelines.
• Oversees hiring processes from interviews to orientation, ensuring staffing requirements are met compliantly.

Education

High school diploma or GED

Job description

El Pollo Loco, Inc. in Long Beach, CA, is seeking a General Manager who will lead a passionate team to deliver high‑quality guest experiences and strong restaurant performance. You’ll set strategies, coach staff, manage operations, and ensure adherence to standards while driving growth and profitability.

You’ll oversee hiring, training, scheduling, and daily execution, with emphasis on guest service, speed, and teamwork. This role offers growth opportunities and a competitive benefits package.