Restaurant General Manager

Diamond Select, Inc; Sharonville (OH); Presencial; USD 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bonus program

Resumo da oferta

Diamond Select, Inc. is hiring a General Manager for the greater north Cincinnati area. The role focuses on building a strong team to deliver great food and a standout customer experience.

The culture emphasizes a welcoming, smoothly run restaurant even in the manager's absence. Responsibilities include hiring and onboarding, coaching, scheduling, training, bench planning, customer issue resolution, and driving profitability while maintaining quality.

Responsabilidades

• Find and hire the best Team Members, Shift Leads & Assistant Managers
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop Assistant Managers, Shift Leaders and Team Members
• Complete Restaurant People Plans and conduct bench planning sessions
• Conduct manager meetings and Team Member one-on-ones
• Consistently recognize and reward Team Member performance
• Ensure conflicts within the restaurant are resolved in a timely manner
• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction
• Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
• Manage restaurant budget

Descrição da oferta de emprego

Diamond Select, Inc. is working with an amazing Taco Bell group to hire another General Manager for the greater north Cincinnati area. We offer competitive pay & bonus program.

Your role as a Restaurant General Manager to build a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.

Priority: Build Your Team--People

• Find and hire the best Team Members, Shift Leads & Assistant Managers
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop Assistant Managers, Shift Leaders and Team Members
• Complete Restaurant People Plans and conduct bench planning sessions
• Conduct manager meetings and Team Member one-on-ones
• Consistently recognize and reward Team Member performance
• Ensure conflicts within the restaurant are resolved in a timely manner

Priority: Drive Customer Satisfaction--Customers

• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction

Priority: Maintain Process and Discipline Around the P & L--Sales and Profits

• Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
• Manage restaurant budget

*This is a general job description for this position; ask your hiring manager specific company details at your interview