Restaurant GM: Build Teams, Delight Guests, Grow Profits

Diamond Select, Inc; Sharonville (OH); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Bonus program

Descripción de la vacante

Diamond Select, Inc. is hiring a General Manager for the greater north Cincinnati area. The role focuses on building a strong team to deliver great food and a standout customer experience.

The culture emphasizes a welcoming, smoothly run restaurant even in the manager's absence. Responsibilities include hiring and onboarding, coaching, scheduling, training, bench planning, customer issue resolution, and driving profitability while maintaining quality.

Responsabilidades

• Find and hire the best Team Members, Shift Leads & Assistant Managers
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop Assistant Managers, Shift Leaders and Team Members
• Complete Restaurant People Plans and conduct bench planning sessions
• Conduct manager meetings and Team Member one-on-ones
• Consistently recognize and reward Team Member performance
• Ensure conflicts within the restaurant are resolved in a timely manner
• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction
• Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
• Manage restaurant budget

Descripción del empleo

Diamond Select, Inc. is hiring a General Manager for the greater north Cincinnati area. The role focuses on building a strong team to deliver great food and a standout customer experience.

The culture emphasizes a welcoming, smoothly run restaurant even in the manager's absence. Responsibilities include hiring and onboarding, coaching, scheduling, training, bench planning, customer issue resolution, and driving profitability while maintaining quality.