Restaurant General Manager

Express Employment Professionals – Hawaii; Honolulu (HI); On-site; USD 75,000 - 95,000; Full time

Job summary

Express Employment Professionals – Hawaii seeks a hands-on General Manager to lead daily restaurant operations in Honolulu. The role focuses on driving sales, profitability, and guest satisfaction while developing a high-performing team in a fast-paced setting.

You will oversee service quality, maintain safety and cleanliness, resolve guest concerns, and implement improvements based on feedback to elevate overall restaurant performance.

Qualifications

• 3+ years of restaurant management experience.
• Experience managing and developing teams.
• Strong understanding of restaurant operations, labor, and food cost control.
• Experience with POS systems and restaurant management software.

Responsibilities

• Oversee all daily restaurant operations.
• Drive sales, profitability, and operational performance.
• Ensure exceptional quality, service, and cleanliness standards.
• Maintain a safe, compliant, and guest-focused environment.
• Create memorable customer experiences that build loyalty.
• Resolve guest concerns professionally and effectively.
• Review customer feedback and implement service improvements.
• Lead by example in hospitality and customer service.

Skills

Restaurant management

Team development

Customer service

Tools

POS systems

Restaurant management software

Job description

$75,000 - $95,000 annually (based on experience)

Lead a High-Energy Restaurant Team and Make an Impact

Are you a restaurant leader who thrives in a fast-paced environment and loves developing people, driving results, and creating unforgettable guest experiences?

We're seeking a hands-on General Manager to lead daily operations for a well-established restaurant concept in Honolulu.

Why You'll Love This Opportunity

• Leadership role with career growth potential
• Opportunity to build and develop your own team
• Fun, fast-paced environment
• Make a direct impact on restaurant performance and guest satisfaction
• Work with a diverse and collaborative team

What You'll Do

• Oversee all daily restaurant operations
• Drive sales, profitability, and operational performance
• Ensure exceptional quality, service, and cleanliness standards
• Maintain a safe, compliant, and guest-focused environment
• Create memorable customer experiences that build loyalty
• Resolve guest concerns professionally and effectively
• Review customer feedback and implement service improvements
• Lead by example in hospitality and customer service

Develop and Inspire Your Team

• Recruit, interview, hire, coach, and develop employees
• Create a positive, engaged, and high-performing workplace culture
• Manage scheduling, staffing, and labor utilization
• Conduct performance evaluations and support employee growth

Drive Business Results

• Analyze restaurant performance and identify opportunities for improvement
• Control labor and operating costs
• Implement action plans and marketing initiatives to increase revenue
• Partner with leadership on operational goals and reporting

What We're Looking For

• 3+ years of restaurant management experience
• Experience managing and developing teams
• Strong understanding of restaurant operations, labor, and food cost control
• Proven ability to improve customer service and operational performance
• Experience working in a multicultural environment
• Strong problem-solving and decision-making skills
• Experience with POS systems and restaurant management software
• Reliable transportation
• Ability to work flexible schedules, including evenings, weekends, and holidays

Preferred Qualifications

• Experience in ramen or Asian restaurant concepts
• Knowledge of food safety and sanitation standards