Restaurant General Manager - Upscale Casual

Nextgen Hospitality Solutions; Wailea (HI); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Career advancement opportunities

Job summary

NextGen Hospitality Solutions in Wailea-Makena is seeking a Restaurant General Manager to lead our upscale casual dining establishment on-site. This full-time role offers an exciting opportunity to shape the dining experience, drive operational excellence, and develop a high-performing team.

You will oversee daily operations, manage staff, optimize procedures, and collaborate with the culinary team to maintain menu quality while delivering exceptional guest service.

Qualifications

• Bachelor's degree in Hospitality Management or related field (preferred).
• 5+ years in restaurant management, upscale casual dining.
• Strong leadership and interpersonal skills.
• Proficiency in financial management and budgeting.
• Excellent communication and customer service.
• Experience in staff training and development.
• Ability to multitask in a fast-paced environment.
• Familiarity with POS systems and restaurant management software.

Responsibilities

• Oversee daily restaurant operations to ensure a high-quality guest experience.
• Manage and mentor staff, fostering a positive team environment.
• Implement policies and procedures for efficiency.
• Monitor financial performance and manage budgets to achieve revenue goals.
• Ensure compliance with health and safety regulations.
• Develop marketing and promotional strategies to attract patrons.
• Resolve guest complaints and ensure customer satisfaction.
• Conduct regular inventory management and ordering of supplies.
• Collaborate with culinary team to maintain menu quality and innovation.
• Analyze business metrics to identify areas for improvement.

Skills

Leadership

Interpersonal skills

Communication

Customer service

Staff training

Multitasking

Education

Bachelor's degree in Hospitality Management or related field

Tools

POS systems

Restaurant management software

Job description

Description

NextGen Hospitality Solutions is looking for a Restaurant General Manager to lead our upscale casual dining establishment in Wailea-Makena. This full-time, on-site position offers an exciting opportunity to shape the dining experience and drive operational excellence in our restaurant.

NextGen Hospitality Solutions is looking for a Restaurant General Manager to lead our upscale casual dining establishment in Wailea-Makena. This full-time, on-site position offers an exciting opportunity to shape the dining experience and drive operational excellence in our restaurant. As the Restaurant General Manager, you will oversee daily operations, ensuring exceptional service and a high-quality dining experience for our guests. You will be responsible for managing staff, optimizing operational procedures, and implementing strategic initiatives that foster a culture of excellence and teamwork. Your leadership will play a crucial role in achieving our business goals while maintaining the vibrant and welcoming atmosphere that our patrons love.

We offer a competitive salary range of $110,000 - $120,000 annually, along with a strong benefits package and opportunities for career advancement within our growing company.

Responsibilities

• Oversee daily restaurant operations to ensure a high-quality guest experience
• Manage and mentor staff, fostering a positive team environment
• Implement operational policies and procedures for efficiency
• Monitor financial performance and manage budget to achieve revenue goals
• Ensure compliance with health and safety regulations
• Develop marketing and promotional strategies to attract patrons
• Resolve guest complaints and ensure customer satisfaction
• Conduct regular inventory management and ordering of supplies
• Collaborate with the culinary team to maintain menu quality and innovation
• Analyze business metrics to identify areas for improvement

Requirements

• Bachelor's degree in Hospitality Management or related field is preferred
• 5+ years of experience in restaurant management, with a focus on upscale casual dining
• Strong leadership and interpersonal skills
• Proficiency in financial management and budgeting
• Excellent communication and customer service skills
• Experience in staff training and development
• Ability to multitask and thrive in a fast-paced environment
• Familiarity with POS systems and restaurant management software