Restaurant Captain: Elite Dining Service Leader

Sonesta International Hotels; New Orleans (LA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

HSA Match

401k Plan

Paid Vacation

Sick Time

Parental Leave

Life Insurance

Disability Insurance

Hospital Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels in New Orleans is seeking a friendly, guest-focused Captain to assist the Managers in overseeing dinner service across our restaurant operations. You will provide guests with top-tier service, knowledge of menus, and guidance to the dining team to ensure memorable experiences.

You’ll follow Brand standards, train and mentor staff, manage check-out procedures, and maintain a clean, organized service area.

Responsibilities

• Follow service guidelines according to Brand standards.
• Knowledge of all Food and Beverage menus.
• Presents menu, answers questions, and makes suggestions regarding food and service.
• Makes recommendations of food and beverage items according to guest preferences.
• Writes order on check or memorizes it; relays order to kitchen and serves courses.
• Observes diners to respond to requests and determine when meal is complete.
• Follows checkout and cash handling procedures as outlined in training.
• Keeps service area and tools clean and organized.
• Assists in training and mentoring new staff.
• Completes opening/closing checklists and sidework; follows schedules.

Job description

Sonesta International Hotels in New Orleans is seeking a friendly, guest-focused Captain to assist the Managers in overseeing dinner service across our restaurant operations. You will provide guests with top-tier service, knowledge of menus, and guidance to the dining team to ensure memorable experiences.

You’ll follow Brand standards, train and mentor staff, manage check-out procedures, and maintain a clean, organized service area.