Restaurant Captain: Elevate Dinner Service

Sonesta Hotels International Corporation in; New Orleans (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA with Company Match

401(k) Retirement Plan with Company匹

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance

Disability Insurance

Education Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta Hotels International Corporation in New Orleans seeks a Captain for Restaurant R'evolution (Finance) to support managers in dinner service and ensure guests receive attentive, memorable hospitality. You will lead service rituals, maintain room and station cleanliness, and help train new staff to uphold brand standards.

The role emphasizes guest recognition, accurate order handling, and teamwork to deliver a polished dining experience in a luxury hotel setting.

Qualifications

• Knowledge of guest service standards and restaurant operations.
• Ability to train and mentor new staff.
• Familiarity with wine knowledge is a plus.

Responsibilities

• Assist Managers in overseeing dinner service.
• Provide guests with exceptional service and create a warm environment.
• Maintain cleanliness and organization of service areas.
• Follow brand service guidelines and menu knowledge.
• Support training and supervision of staff.

Skills

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Teamwork

Planning/Organizing

Professionalism

Quality

Safety and Security

Adaptability

Attendance/Punctuality

Dependability

Initiative

MICROS POS

Louisiana Permit

ServSafe Certificate

Education

High School Diploma/GED

Tools

MICROS POS System

Job description

Sonesta Hotels International Corporation in New Orleans seeks a Captain for Restaurant R'evolution (Finance) to support managers in dinner service and ensure guests receive attentive, memorable hospitality. You will lead service rituals, maintain room and station cleanliness, and help train new staff to uphold brand standards.

The role emphasizes guest recognition, accurate order handling, and teamwork to deliver a polished dining experience in a luxury hotel setting.