Restaurant Assistant Manager - Lead, Train & Delight Guests

Dhanani Group Inc; Chicago Heights (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc. is hiring for a supervisory role at Burger King in Chicago Heights, IL. You will lead a fast-paced team to deliver excellent guest service while meeting financial goals and maintaining standards.

The position focuses on training, coaching, scheduling, and improving guest metrics. A high school diploma and 1–2 years of supervisory experience are required, with flexibility to work all shifts including weekends.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1–2 years supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Available to work all shifts; weekends and holidays.

Responsibilities

• Develop servant leaders by prioritizing people and restaurant success.
• Create memorable guest experiences through service excellence.
• Balance high‑quality guest experience with achieving financial goals.
• Welcome and train new team members for their roles.
• Lead team huddles to motivate and inform staff.
• Provide ongoing training and coaching to team members.
• Build shift supervisor capabilities for upward mobility.
• Acknowledge and celebrate team successes regularly.
• Coach brand service behaviors and provide constructive feedback.
• Monitor speed of service to meet guest expectations.
• Maintain a welcoming, clean restaurant environment.
• Uphold product quality and operational standards.
• Partner with the Restaurant GM to improve guest metrics.

Skills

People leadership

Team collaboration

Education

High school diploma or equivalent

Job description

Dhanani Group Inc. is hiring for a supervisory role at Burger King in Chicago Heights, IL. You will lead a fast-paced team to deliver excellent guest service while meeting financial goals and maintaining standards.

The position focuses on training, coaching, scheduling, and improving guest metrics. A high school diploma and 1–2 years of supervisory experience are required, with flexibility to work all shifts including weekends.