Assistant Manager | Fast-Paced Guest Experience Leader

Dhanani Group Inc; Chicago Ridge (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc. is seeking a Restaurant Supervisor for a Burger King location in Chicago Ridge, IL. You will lead a fast-paced team, deliver guest-focused service, and balance quality with operational goals.

Responsibilities include training, coaching, scheduling, and ensuring compliance with standards. Evening and weekend shifts are required; the role offers growth opportunities within a growing franchise.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first.
• Create memorable experiences—deliver a service experience guests can’t wait to return for.
• Balance high-quality service with financial goals.
• Welcome and train new team members.
• Lead inspiring team huddles to motivate and inform the team.
• Ensure ongoing training and coaching for team members.
• Build shift supervisor capability and prepare for next level.
• Monitor speed of service to meet guest expectations.
• Maintain a welcoming and clean restaurant.
• Ensure product quality and operations standards are met.
• Collaborate with GM to improve guest metrics.
• Review schedules to meet QSC targets.
• Oversee cash handling, HACCP logs, and inventory controls.
• Address employee needs and coordinate operational assessments.

Skills

Guest service excellence

Effective communication

Adaptability

Conflict resolution

Team leadership

Education

High school diploma or equivalent

Job description

Dhanani Group Inc. is seeking a Restaurant Supervisor for a Burger King location in Chicago Ridge, IL. You will lead a fast-paced team, deliver guest-focused service, and balance quality with operational goals.

Responsibilities include training, coaching, scheduling, and ensuring compliance with standards. Evening and weekend shifts are required; the role offers growth opportunities within a growing franchise.