Restaurant Assistant Manager: Fast-Paced Growth Leader

Dhanani Group Inc; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc., a Burger King franchise in Chicago, seeks a hands-on supervisor to lead and develop team members while delivering excellent guest experiences. You will work in a fast-paced setting, uphold service standards, and drive daily operations to meet financial and quality goals.

Ideal candidates bring 1–2 years of supervisory experience, strong guest service skills, and the ability to train and coach staff across all shifts, including weekends and holidays.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers service guests won’t forget.
• Administration—balance employee experience with financial goals.
• Welcomes new team members and trains them.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisors’ capability for next levels.
• Thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback.
• Monitors speed of service to meet guest expectations.
• Ensures welcoming, clean restaurant environment.
• Maintains product quality and operations standards.
• Partners with GM to improve guest metrics with action plans.
• Reviews sales and scheduling to meet QSC standards.
• Ensures accurate daily numbers, cash handling, HACCP logs.
• Reviews inventory and creates product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning; adjust as needed.
• Creates schedules and manages onboarding of new team members.
• Implements action plans addressing employee needs and assessments.

Skills

Guest service

Communication

Leadership

Team management

Problem solving

Education

High school diploma or equivalent

Job description

Dhanani Group Inc., a Burger King franchise in Chicago, seeks a hands-on supervisor to lead and develop team members while delivering excellent guest experiences. You will work in a fast-paced setting, uphold service standards, and drive daily operations to meet financial and quality goals.

Ideal candidates bring 1–2 years of supervisory experience, strong guest service skills, and the ability to train and coach staff across all shifts, including weekends and holidays.