Restaurant Assistant Manager: Lead Teams & Guest Experience

burgerking; San Antonio (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in San Antonio, TX is hiring a Restaurant Supervisor to lead a fast-paced team and ensure exceptional guest service. You will train new team members, run daily operations, and help manage schedules and food quality.

The role emphasizes servant leadership, cost control, HACCP compliance, and coaching of shift leaders to meet QSC targets while keeping the restaurant welcoming and clean.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—creates a service experience so good guests can’t wait to come back to Burger King.
• Administration—maintains balance between high-quality employee and guest experience and achieving financial goals.
• Welcomes new team members and provides them with the training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members on-boarding process.
• Implements action plans to address employee needs and Operational Assessments.

Skills

Team leadership

Guest service

Communication

Training & coaching

Scheduling

Cost control

Education

High school diploma

Job description

Burger King in San Antonio, TX is hiring a Restaurant Supervisor to lead a fast-paced team and ensure exceptional guest service. You will train new team members, run daily operations, and help manage schedules and food quality.

The role emphasizes servant leadership, cost control, HACCP compliance, and coaching of shift leaders to meet QSC targets while keeping the restaurant welcoming and clean.