Restaurant Assistant Manager: Lead Teams & Guest Experience

Dhanani Group Inc; Bellaire (TX); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Scholarship Fund Program provides

Emergency fund for employees

Discount program on various goods

Provider finder/cost estimation tool

Wellness program with redeemablepoints

Pregnancy planning tool

Zusammenfassung

Burger King in Bellaire, TX is seeking a hands-on Restaurant Supervisor to help drive a fast-paced team. You will lead with a servant-leadership mindset, ensure service excellence, and balance guest satisfaction with financial goals.

You will train new hires, conduct team huddles, coach service behaviors, and maintain strict standards for quality, cleanliness, and operations. Ideal candidates bring high school diploma, 1–2 years supervisory experience, and strong guest service skills.

Qualifikationen

• Must have a high school diploma or equivalent.
• Minimum 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Aufgaben

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers a service experience guests want to return for.
• Administration—balances high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisors' capability and prepares them for next levels.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and ops standards are met.
• Partners with GM to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC standards.
• Ensures accurate daily numbers, cash handling and HACCP logs.
• Reviews inventory for orders.
• Evaluates cost controls.
• Monitors people charts and production planning; makes adjustments.
• Creates and monitors schedules and onboarding of new team members.
• Implements action plans to address employee needs and operational assessments.

Kenntnisse

Personable, results-oriented

Team contributor and leader

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Burger King in Bellaire, TX is seeking a hands-on Restaurant Supervisor to help drive a fast-paced team. You will lead with a servant-leadership mindset, ensure service excellence, and balance guest satisfaction with financial goals.

You will train new hires, conduct team huddles, coach service behaviors, and maintain strict standards for quality, cleanliness, and operations. Ideal candidates bring high school diploma, 1–2 years supervisory experience, and strong guest service skills.