Restaurant Assistant Manager - Lead Teams, Deliver Service

Dhanani Group Inc; Beverly (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency Fund for employees

Discount program on glasses, hearing,鞋

Provider finder/cost estimator tool

Wellness program with points

Pregnancy planning tool

Job summary

Burger King Beverly is seeking a hands-on leader to supervise, train, and coach the crew to deliver great guest experiences in a fast-paced setting.

The role emphasizes developing leaders, maintaining quality and service standards, and driving restaurant performance. Applicants should have a high school diploma and 1–2 years of supervisory experience, with strong guest service and communication skills.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—creates a service experience so guests want to return.
• Administration—maintains balance between quality guest experience and financial goals.
• Welcomes new team members and provides them with necessary training.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds shift supervisors’ capability and prepares them for the next level.
• Monitors speed of service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Partners with GM to create action plans to improve guest metrics.

Skills

Personable

Results-oriented self-starter

Education

High school diploma

Job description

Burger King Beverly is seeking a hands-on leader to supervise, train, and coach the crew to deliver great guest experiences in a fast-paced setting.

The role emphasizes developing leaders, maintaining quality and service standards, and driving restaurant performance. Applicants should have a high school diploma and 1–2 years of supervisory experience, with strong guest service and communication skills.