Restaurant Assistant Manager: Lead Team & Guest Experience

Dhanani Group Inc; Katy (TX); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Scholarship Fund

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Descrizione del lavoro

Burger King is seeking an energetic team member with a passion for guest service and leadership in Katy, Texas. This role offers opportunities to advance from entry-level supervision to captain-level responsibilities as the restaurant grows.

You will train and coach staff, ensure high standards of service, and help manage daily operations to deliver quality food and a positive guest experience.

Competenze

• Proven guest service skills and a positive attitude.
• Experience leading a team in a fast-paced setting.
• Strong communication with guests and team members.
• Ability to resolve issues and keep guests satisfied.

Mansioni

• Develop Servant Leaders—put people and restaurant first.
• Create memorable guest experiences worth returning for.
• Balance quality service with financial goals.
• Welcome and train new team members.
• Lead daily team huddles to motivate and inform.
• Provide ongoing coaching and feedback to staff.
• Develop shift supervisors for next roles.
• Acknowledge team successes and celebrate achievements.
• Coach brand service behaviors and monitor performance.
• Ensure speed of service meets guest expectations.
• Maintain a welcoming, clean restaurant environment.
• Ensure product quality and operational standards are met.
• Work with the GM to improve guest metrics with action plans.
• Review sales and scheduling to uphold QSC standards.
• Ensure accurate daily numbers and cash handling.
• Review inventory and assist with ordering.
• Evaluate cost controls and adjust accordingly.
• Monitor staffing and onboarding processes.

Conoscenze

Guest service

Team leadership

Communication

Fast-paced environment

Formazione

High school diploma or equivalent

Descrizione del lavoro

Burger King is seeking an energetic team member with a passion for guest service and leadership in Katy, Texas. This role offers opportunities to advance from entry-level supervision to captain-level responsibilities as the restaurant grows.

You will train and coach staff, ensure high standards of service, and help manage daily operations to deliver quality food and a positive guest experience.