Restaurant Assistant Manager — Lead Team, Grow & Serve

Orchard Group; Kirkland (WA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K match

Paid Flex Days

Paid Training

Free Employee Meal

Job summary

Jersey Mike's in Kirkland, WA seeks an Assistant Manager with strong leadership and a passion for guest service. You will support the General Manager and supervise daily operations to ensure quality and efficiency.

This role includes hands-on training, coaching, safety/compliance oversight, and participation in recruiting and performance reviews. If you thrive in a fast-paced restaurant, you will lead a team to deliver exceptional guest experiences.

Qualifications

• 1–2 years of supervisory experience in food service/retail/customer service.
• Serve Safe Certification.
• Ability to calculate and analyze data.
• Basic business math and accounting skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• High school diploma or equivalent preferred.

Responsibilities

• Assist the Restaurant General Manager and supervise operations during hours.
• Oversee customer service and supervise more than 3 staff.
• Maintain facilities, equipment, cleaning tasks, and financial controls.
• Handle HR tasks: crew training, coaching, and safety audits.
• Hands-on training and role modeling for staff.
• Provide leadership, motivate, and coach for operational excellence.
• Supervise Shift Lead and Team Members.
• Ensure service speed, guest relations, and product quality.
• Follow cash control, inventory, labor, and financial reporting.
• Participate in recruiting and performance management.
• Ensure maintenance programs for equipment and facilities.
• Ensure food quality and 100% customer satisfaction.
• Execute marketing plans in coordination with local/regional teams.

Skills

Supervisory experience

Serve Safe Certified

Data analysis

Business math

Communication skills

Time management

Adaptability

Education

High school diploma or equivalent

Job description

Jersey Mike's in Kirkland, WA seeks an Assistant Manager with strong leadership and a passion for guest service. You will support the General Manager and supervise daily operations to ensure quality and efficiency.

This role includes hands-on training, coaching, safety/compliance oversight, and participation in recruiting and performance reviews. If you thrive in a fast-paced restaurant, you will lead a team to deliver exceptional guest experiences.