Restaurant Assistant Manager: Lead, Coach & Guest Experience

burgerking; Highland Park (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency Fund

Discount Program

Cost Estimation Tool

Wellness Program

Pregnancy Planning Tool

Job summary

Burger King Highland Park is seeking a Restaurant Supervisor to lead a fast-paced team and deliver exceptional guest experiences. You will mentor teammates, ensure quality, and help meet financial goals.

This role requires 1–2 years of supervisory experience, a high school diploma, and strong communication. You will train new hires, run effective team huddles, and maintain a welcoming, clean restaurant environment. Join a growing Burger King franchise that offers opportunity for advancement.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop servant leaders—puts your people and restaurant first, not yourself.
• Create memorable experiences—provides service guests won’t forget.
• Administer operations to balance high-quality service with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Keeps restaurant welcoming and clean.
• Ensures product quality and operations standards are delivered.
• Reviews sales and scheduling to meet QSC targets.
• Reviews inventory, creates product orders and evaluates costs.
• Monitors people charts and planning and makes adjustments.
• Creates and monitors schedules and onboarding for new team members.
• Implements action plans addressing employee needs and assessments.

Skills

Guest service

Supervisory experience

Communication

Issue resolution

Team motivation

Scheduling management

Education

High school diploma or equivalent

Job description

Burger King Highland Park is seeking a Restaurant Supervisor to lead a fast-paced team and deliver exceptional guest experiences. You will mentor teammates, ensure quality, and help meet financial goals.

This role requires 1–2 years of supervisory experience, a high school diploma, and strong communication. You will train new hires, run effective team huddles, and maintain a welcoming, clean restaurant environment. Join a growing Burger King franchise that offers opportunity for advancement.