Restaurant Assistant Manager - Growth & Leadership

burgerking; Illinois; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency Fund

Discount Program

Cost Estimation Tool

Wellness Program

Pregnancy Planning

Job summary

Burger King in Lombard, IL is hiring for a supervisory role in a fast-paced restaurant. You will lead the team, train new members, and ensure high quality service, while managing costs and maintaining operational standards.

The position requires 1-2 years of supervisory experience, a high school diploma, and excellent guest service. Join a growing franchise offering opportunities from team member to restaurant supervisor.

Qualifications

• Must have a high school diploma or equivalent.
• 1–2 years of supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers service guests will remember.
• Balance guest/employee experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles and motivates the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares for next level.
• Thank the team and celebrate success.
• Coach brand service behaviors—train, observe, provide feedback, celebrate.
• Monitor speed of service to meet guest expectations.
• Ensure restaurant is welcoming and clean.
• Maintain product quality and operational standards.
• Partner with GM to improve guest metrics.
• Review sales and scheduling to meet QSC standards.
• Ensure accuracy of daily numbers, cash handling, HACCP logs.
• Review inventory to create product orders.
• Evaluate and implement cost controls.
• Monitor people charts and production planning; adjust as needed.
• Create schedules and on-boarding for new team members.
• Implement action plans addressing employee needs and operational assessments.

Skills

Guest service

Team leadership

Communication

Time management

Problem solving

Education

High school diploma

Job description

Burger King in Lombard, IL is hiring for a supervisory role in a fast-paced restaurant. You will lead the team, train new members, and ensure high quality service, while managing costs and maintaining operational standards.

The position requires 1-2 years of supervisory experience, a high school diploma, and excellent guest service. Join a growing franchise offering opportunities from team member to restaurant supervisor.