Assistant Restaurant Manager: Fast-Paced Growth & Leadership

burgerking; Mundelein (IL); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Cost estimator tool

Wellness program

Pregnancy planner

Job summary

Burger King in Mundelein, IL is seeking a team-oriented supervisor to lead and develop crew while ensuring outstanding guest experiences. You will train new team members, run shifts, and help drive service quality and performance metrics.

The role requires 1–2 years of supervisory experience, a high school diploma, and the ability to thrive in a fast-paced environment. We offer growth opportunities and a collaborative work culture in a busy restaurant setting.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—creates a service experience so good guests can’t wait to come back to Burger King.
• Administration—balances providing high-quality employee and guest experiences with financial goals.
• Welcomes new team members and trains them to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds the capability of shift supervisors and prepares them for the next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and standards are met.
• Partners with GM to create action plans to improve guest metrics.
• Reviews sales and scheduling to meet QSC.
• Ensures accuracy of daily numbers, cash handling and HACCP logs.
• Reviews inventory to plan product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and adjusts as needed.
• Creates and monitors schedules and onboarding for new team members.
• Implements action plans addressing employee needs and operational assessments.

Skills

Supervisory experience

Guest service

Effective communication

Conflict resolution

Team leadership

Time management

Education

High school diploma or equivalent

Job description

Burger King in Mundelein, IL is seeking a team-oriented supervisor to lead and develop crew while ensuring outstanding guest experiences. You will train new team members, run shifts, and help drive service quality and performance metrics.

The role requires 1–2 years of supervisory experience, a high school diploma, and the ability to thrive in a fast-paced environment. We offer growth opportunities and a collaborative work culture in a busy restaurant setting.