Restaurant Assistant General Manager

McDonald's; New Castle (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Competitive monthly bonus program

Tuition assistance up to $3,000 per年

Comprehensive health, dental, and vis​

Job summary

McDonald's is hiring an Assistant General Manager in Pennsylvania to support the General Manager in running daily restaurant operations, coaching the team, and achieving performance targets.

You will lead training, uphold food safety standards, manage inventory, and drive exceptional guest experience while maintaining labor compliance and profitability. This role offers growth with a global brand and a comprehensive benefits package.

Qualifications

• Experience leading shifts and teams in a fast-paced environment.
• Ability to train and develop staff and hourly management.
• Strong customer service focus with quality-first mindset.
• Proficient in food safety and cleanliness standards.
• Experience with inventory control and cost management.

Responsibilities

• Shift preparation including labor planning and crew positioning.
• Provide exceptional customer service and ensure quality food production.
• Supervise food safety and cleanliness procedures.
• Monitor safety, security, inventory and profitability during shifts.
• Coach and train crew and hourly management.
• Lead and develop department (Kitchen, People, Guest Service or Technology).
• Recruit, hire, schedule, and retain employees with authority to discipline or terminate.

Skills

Leadership

Training

Customer service

Food safety

Inventory management

Communication

Job description

Are you a driven and experienced leader looking to advance your career in the fast-food industry? McDonald's is hiring an Assistant General Manager to join our team.

As an Assistant General Manager, you will support the General Manager in executing all aspects of restaurant operations. Your key responsibilities will include managing training, food safety, inventory management systems, setting goals, delegating tasks, and ensuring exceptional customer service. If you are passionate about leading people and executing high standards in the restaurant industry, this role is for you!

Key Responsibilities

Running Great Shifts

Shift Preparation: including labor planning and crew positioning.

Shift Control

• Providing exceptional customer service and quality food production.
• Supervising food safety and cleanliness procedures.
• Achieving targets during shifts and assisting departments in reaching their goals.
• Conducting travel paths to observe and improve restaurant execution from a customer’s perspective.
• Monitoring safety, security, inventory, and profitability.
• Enforcing labor laws and providing on-the-spot coaching.
• Completion of Assigned Responsibilities:
• Setting the example in professional appearance, attitude, and dependability.
• Communicating effectively with crew and shift managers to prepare for successful shifts.
• Developing and Training:
• Training crew and hourly management.
• Demonstrating and reinforcing leadership behaviors and people standards to gain commitment from crew and shift managers.

Controlling Profit And Loss

• Managing assigned profit and loss line items to deliver optimal business results.

Recruiting, hiring, scheduling, and retaining employees

• with the authority to hire, discipline, and terminate as necessary.

Ensuring a respectful workplace exists in the restaurant.

Leading a Department

• Kitchen, People, Guest Service or Technology

Benefits

• Competitive salary
• $45,000 - $60,000 annually
• Competitive monthly bonus program
• Tuition assistance up to $3,000 per year
• Comprehensive health, dental, and vision insurance
• Generous paid time off
• Life insurance
• 401k and profit sharing
• Paid training and development opportunities

Join McDonald's as an Assistant General Manager and be part of a global brand that values quality, service, and leadership.

Enhance your career with McDonald's and make a difference in the fast-food industry.