Assistant General Manager

McDonald's Restaurants Limited; Pineville (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Comprehensive training

Health, dental, vision insurance

Paid time off

Employee discounts & meal benefits

401k matching

Education assistance

Career advancement opportunities

Job summary

McDonald's is seeking an Assistant General Manager in Pineville, LA, to support the General Manager in daily operations and lead a team to deliver exceptional service. You will oversee staff, ensure food quality, manage inventory and labor costs, and drive growth while maintaining regulatory compliance.

The role requires 2–3 years of restaurant management, strong leadership, and excellent communication. A high school diploma is required; a bachelor's degree is preferred.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• 2–3 years of restaurant management experience, preferably in fast food.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Strong problem-solving and attention to detail.
• Basic understanding of financial principles and restaurant management software.
• Flexible hours including nights, weekends, and holidays.

Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop staff; enforce policies and standards.
• Monitor inventory and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints professionally and promptly.
• Oversee cash handling and financial reporting.
• Support labor cost management and scheduling optimization.
• Participate in marketing and community events to drive growth.
• Ensure compliance with local, state, and federal regulations.

Skills

Leadership

Team management

Communication

Problem solving

Attention to detail

Fast-paced

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Restaurant management software

Financial reporting tools

Job description

Job Summary

As an Assistant General Manager at McDonald's, you will be responsible for supporting the General Manager in overseeing the daily operations of the restaurant. You will lead a team to deliver exceptional customer service, ensure high standards of food quality, and drive business growth. Your role is crucial in maintaining a positive and productive work environment while achieving the restaurant’s performance goals.

Key Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.
• Monitor inventory levels and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Oversee cash management, including daily cash handling and financial reporting.
• Support the General Manager in managing labor costs and optimizing scheduling.
• Participate in marketing initiatives and community events to drive business growth.
• Ensure compliance with all local, state, and federal regulations.

Qualifications

• High school diploma or equivalent; bachelor’s degree in hospitality, business administration, or a related field preferred.
• Minimum of 2-3 years of experience in restaurant management, preferably in a fast-food environment.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong problem-solving abilities and attention to detail.
• Basic understanding of financial principles and restaurant management software.
• Availability to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive training and development programs.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and meal benefits.
• 401k Match program
• Archways to opportunities (Free College Tuition with CTU)
• Opportunities for career advancement within the company and more.