Assistant General Manager

McDonald's; Breaux Bridge (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Employee discounts and meal benefits

401k Match program

Archways to opportunities (FreeCollege

Tuition assistance

Career advancement

Job summary

McDonald's is seeking an Assistant General Manager to support the General Manager in overseeing daily restaurant operations and leading a team to deliver outstanding customer service. You will drive food quality, staff development, and store performance.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment. This position offers competitive pay, comprehensive training, and growth opportunities within the company.

Qualifications

• 2–3 years of experience in restaurant management, preferably in a fast‑food environment.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Flexible hours including nights, weekends, and holidays.

Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.
• Monitor inventory levels and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints and resolve issues professionally.
• Oversee cash handling and financial reporting.
• Support the General Manager in managing labor costs and scheduling.
• Participate in marketing initiatives and community events to drive business growth.
• Ensure compliance with local, state, and federal regulations.

Skills

Leadership

Team management

Communication

Interpersonal skills

Problem-solving

Financial literacy

Adaptability

Education

High school diploma or equivalent

Bachelor's degree in hospitality or business administration (preferred)

Tools

Restaurant management software

Microsoft Excel

Job description

Job Summary: As an Assistant General Manager at McDonald's, you will be responsible for supporting the General Manager in overseeing the daily operations of the restaurant. You will lead a team to deliver exceptional customer service, ensure high standards of food quality, and drive business growth. Your role is crucial in maintaining a positive and productive work environment while achieving the restaurant’s performance goals.

Key Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.
• Monitor inventory levels and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Oversee cash management, including daily cash handling and financial reporting.
• Support the General Manager in managing labor costs and optimizing scheduling.
• Participate in marketing initiatives and community events to drive business growth.
• Ensure compliance with all local, state, and federal regulations.

Qualifications

• High school diploma or equivalent; bachelor’s degree in hospitality, business administration, or a related field preferred.
• Minimum of 2-3 years of experience in restaurant management, preferably in a fast-food environment.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong problem-solving abilities and attention to detail.
• Basic understanding of financial principles and restaurant management software.
• Availability to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive training and development programs.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and meal benefits.
• 401k Match program
• Archways to opportunities (Free College Tuition with CTU)
• Opportunities for career advancement within the company and more.