Restaurant Floor Manager - Eataly Soho

Eataly North America; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian

and more!

Job summary

Eataly North America seeks a Restaurant Manager to oversee daily operations and ensure exceptional service in its restaurants. The role involves managing front-of-house staff, supporting hiring and training, and ensuring compliance with health regulations.

The ideal candidate has at least 2 years of experience in restaurant management, outstanding communication skills, and a strong understanding of Italian cuisine. Benefits include paid time off, 401K, and daily family meals.

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Availability to work onsite with a flexible schedule.

Responsibilities

• Assist with day-to-day operations and oversee front-of-house staff.
• Support hiring, training, evaluating, and resolving incidents.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Outstanding communication

Problem-solving skills

Knowledge of Italian cuisine

Education

Bachelor's Degree in Restaurant Management

Associate's Degree in Hospitality

Job description

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

Job Description

The Restaurant Manager assists the Restaurant Food and Beverage Manager in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant Food and Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant Food and Beverage Manager with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: The annual compensation for this position is $70,000 - $80,000

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

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