Restaurant Floor Manager - Eataly Soho

Eatal; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly is seeking a Restaurant Manager to assist the Restaurant Food and Beverage Manager in daily operations of its full-service restaurants. You will report to the Restaurant Food and Beverage Manager and supervise front-of-house staff including servers, bartenders, food runners, hosts, bussers, and barbacks.

You will help with hiring, training, evaluating and terminating employees; document and resolve incidents; ensure service standards; inspect dining room and storage areas for health and

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverage highly preferred.

Responsibilities

• Lead and supervise front-of-house staff including servers, bartenders, food runners, hosts, bussers and barbacks.
• Assist with hiring, training, evaluating and terminating employees.
• Document, investigate, escalate and resolve incidents involving employees and guests.
• Ensure service standards are consistently met and operations run smoothly.
• Inspect dining room and storage areas for health and safety compliance.
• Monitor front-of-house food and beverage needs and cost/budget information.
• Plan restaurant activities and events with dining room and bar staff.
• Perform other duties as required.

Skills

Front-of-house leadership

Steps of service

Communication

Problem-solving

Education

Bachelor’s or Associate degree in Restaurant Management or Hospitality

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Food and Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant Food and Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant Food and Beverage Manager with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: The annual compensation for this position is $70,000 - $80,000

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!