Resort Public Space Attendant: Cleanliness & Guest Service

Boyne Resorts; Harbor Springs (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Golf and Ski Passes

Downhill Mountain Bike Park Pass

Dining Discounts

Resort Discounts

Free Water Park Passes

Lodging Discounts

Tuition Reimbursement

Housing Availability

Health Insurance

AllyHealth

Job summary

The Highlands at Harbor Springs, part of Boyne Resorts, is seeking a Public Space Attendant to keep indoor and outdoor public areas clean, safe, and welcoming for guests, owners, and team members.

You will respond promptly to guest needs, assist with seasonal property maintenance including snow removal, and help maintain walkways and common areas. Flexibility for varying shifts and weather conditions is required.

Qualifications

• Must be at least 18 years old.
• Basic cleaning knowledge; previous housekeeping, custodial, or maintenance experience preferred.
• Ability to use a mobile phone and the ALICE app.
• Self-motivated, dependable, and able to work independently.
• Strong attention to detail and commitment to cleanliness and safety.
• Good communication and guest service skills.
• Ability to lift up to 50 pounds and perform physical tasks throughout the shift.
• Ability to work outdoors in varying weather conditions, including snow and ice.
• Flexible availability, including evenings, weekends, holidays, and weather-related snow removal as needed.

Responsibilities

• Obtain a list of areas that need to be cleaned immediately and a list of prospective spaces to monitor to prepare work assignments.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Clean all outdoor patio areas and furniture.
• Ensure cleaning checklist for the area is complete and inspect work to meet standards of cleanliness.
• Restock storage closets.
• Respond to Guest requests for additional supplies or information promptly.
• Keep supervisor promptly and fully informed of all problems or unusual matters of significance.
• Clean, stock, and maintain pool areas, public area bathrooms, hallways, public common areas, ski locker areas, arcades, and elevators.
• Empty and clean all waste and recycling receptacles and transport waste to dumpsters or appropriate recycling containers.
• Move furniture, dust furniture, and wash walls, ceilings, woodwork, windows, door panels, and sills as needed
• Comply with our recycling program
• Report maintenance issues, damages, or safety issues immediately to the supervisor
• Assist housekeepers and other departments in the completion of their duties as directed by the supervisor

Skills

Cleaning

Guest service

Attention to detail

Dependable

Self-motivation

Education

High school diploma or equivalent

Tools

ALICE app

Job description

The Highlands at Harbor Springs, part of Boyne Resorts, is seeking a Public Space Attendant to keep indoor and outdoor public areas clean, safe, and welcoming for guests, owners, and team members.

You will respond promptly to guest needs, assist with seasonal property maintenance including snow removal, and help maintain walkways and common areas. Flexibility for varying shifts and weather conditions is required.