Resort Guest Services Specialist

Travel-Leisure-Co; Bend (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in Bend, Oregon is seeking a Guest Services Associate to welcome guests, guide them through registration to checkout, and assist with reservations and information about the resort and area attractions.

The role involves processing transactions, issuing keys, balancing cash, and providing quick, accurate responses to guest inquiries while maintaining a professional, friendly appearance. This full-time position offers a comprehensive benefits package and opportunities for

Qualifications

• Excellent communication in English (read/write/speak).
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.
• Strong attention to detail and organization.
• Proficiency with basic computer/office tasks.

Responsibilities

• Guide guests through registration to checkout and issue unit keys.
• Provide information about the resort and local attractions and respond to inquiries.
• Process cash and card transactions following procedures; balance cash receipts.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations and provide room rate quotes.

Skills

Communication skills

English reading/writing

Problem solving

Math basics

Cash handling

Multitasking

Attention to detail

Computer literacy

Job description

Travel + Leisure Co. in Bend, Oregon is seeking a Guest Services Associate to welcome guests, guide them through registration to checkout, and assist with reservations and information about the resort and area attractions.

The role involves processing transactions, issuing keys, balancing cash, and providing quick, accurate responses to guest inquiries while maintaining a professional, friendly appearance. This full-time position offers a comprehensive benefits package and opportunities for