Guest Services Pro - Craft Memorable Travel Experiences

Travel Leisure Resort Development Inc; Bend (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Flexible spending accounts

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to welcome guests and assist with registration through checkout at our Bend, OR area resort.

You will quote room rates, confirm reservations and provide information about local attractions, maintaining a friendly, accurate, and high-standard guest experience. The role emphasizes hospitality with heart, cash handling, quick responses to inquiries, and teamwork within a diverse, amazing team offering meaningful benefits.

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.

Responsibilities

• Welcome guests warmly from registration to checkout.
• Provide room rate quotes and confirm reservations.
• Process cash and credit transactions following procedures.
• Balance cash receipts and complete money handling tasks.
• Respond to guest inquiries quickly and completely.

Skills

Customer service

Cash handling

Multitasking

Communication

English proficiency

Tools

Cash register systems

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to welcome guests and assist with registration through checkout at our Bend, OR area resort.

You will quote room rates, confirm reservations and provide information about local attractions, maintaining a friendly, accurate, and high-standard guest experience. The role emphasizes hospitality with heart, cash handling, quick responses to inquiries, and teamwork within a diverse, amazing team offering meaningful benefits.