Resort Front Desk Guest Services Associate

Travel + Leisure Co.; Bend (OR); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Holidays

Wish day paid time to volunteer at an:

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Bend, Oregon. You will warmly welcome guests, assist with registrations, provide information about the resort and local attractions, and help with reservations and quotes for a memorable stay.

The role emphasizes professional appearance, strong English communication, and accuracy in cash handling and multitasking in a fast-paced environment. Benefits and supportive teammates await in a dynamic hospitality setting.

Qualifications

• Excellent communication skills in English.
• Strong cash handling and basic math skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Welcome guests with warmth from check-in to checkout.
• Provide room rate quotes and information on resort/area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform money handling duties.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals and groups.
• Respond to guest inquiries promptly and thoroughly.

Skills

Professional appearance

Excellent communication

Problem solving

Basic math

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Bend, Oregon. You will warmly welcome guests, assist with registrations, provide information about the resort and local attractions, and help with reservations and quotes for a memorable stay.

The role emphasizes professional appearance, strong English communication, and accuracy in cash handling and multitasking in a fast-paced environment. Benefits and supportive teammates await in a dynamic hospitality setting.