Resort Guest Services Concierge

Travel-Leisure-Co; Williamsburg (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Paid time off

Job summary

Travel + Leisure Co. is seeking an on-site guest services associate to greet guests, assist with arrival and check-in, and ensure a smooth stay at the resort in Williamsburg, Virginia.

The role emphasizes a professional appearance, friendly service, and the ability to handle multiple tasks in a dynamic hospitality environment. Qualifications include a High School diploma or equivalent and at least one year in customer service, with the ability to lift up to 50 pounds and maintain a positive,

Qualifications

• High School diploma or equivalent.
• At least one year of customer service experience.
• Must maintain a professional appearance and cordial attitude toward guests and staff.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet and serve resort guests during their stay to aid arrival and check-in.
• Handle guest luggage with a professional, cordial approach.
• Provide services or escalate requests to the appropriate manager.
• Answer inquiries about resort amenities, services, policies, and local attractions.

Skills

Customer service

Guest relations

Communication skills

Education

High School diploma or equivalent

Job description

Travel + Leisure Co. is seeking an on-site guest services associate to greet guests, assist with arrival and check-in, and ensure a smooth stay at the resort in Williamsburg, Virginia.

The role emphasizes a professional appearance, friendly service, and the ability to handle multiple tasks in a dynamic hospitality environment. Qualifications include a High School diploma or equivalent and at least one year in customer service, with the ability to lift up to 50 pounds and maintain a positive,