Resort Guest Services Concierge

Travel Leisure Resort Development Inc; Nevada (IA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401k with employer match

Paid time off

Volunteer day

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and offer room rate quotes across our resort properties.

You will guide guests through check-in/out, issue keys, process cash and card transactions, balance receipts, and answer inquiries with a friendly, problem-solving attitude. The role requires clear English communication, basic math, strong multitasking, and reliable computer skills; we offer comprehensive benefits and a supportive

Qualifications

• Must read, write, and understand English.
• Basic math skills and cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Professional appearance and customer-focused mindset.

Responsibilities

• Greet guests and assist from registration to checkout.
• Issue unit keys and provide information about resort and attractions.
• Process cash and credit card transactions according to procedures.
• Balance cash receipts and perform cashier responsibilities.
• Complete checkout procedures and verify charges and credits.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes and respond to inquiries.

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and offer room rate quotes across our resort properties.

You will guide guests through check-in/out, issue keys, process cash and card transactions, balance receipts, and answer inquiries with a friendly, problem-solving attitude. The role requires clear English communication, basic math, strong multitasking, and reliable computer skills; we offer comprehensive benefits and a supportive