Resort Guest Services Concierge

Travel + Leisure Co.; Charlotte Amalie (United States Virgin Islands); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life and accident coverage

Disability insurance

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Charlotte Amalie, USVI. You will warmly welcome guests, guide them through registration, issue keys, provide resort information, and assist with reservations and room rate quotes.

Excellent English communication and basic math skills are essential for handling transactions with care and accuracy. You will balance cash, process payments, and respond to guest inquiries in a fast-paced environment, while maintaining a professional and

Qualifications

• Excellent communication skills in English.
• Basic math and cash handling procedures.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist guests from registration to checkout.
• Provide room rate quotes and reservation assistance.
• Process cash and credit card transactions according to procedures.
• Balance cash receipts and perform bucket checks.
• Respond promptly to guest inquiries and concerns.
• Maintain a professional appearance and service standard.

Skills

Communication skills

Cash handling

Math skills

Multitasking

Attention to detail

Computer literacy

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Charlotte Amalie, USVI. You will warmly welcome guests, guide them through registration, issue keys, provide resort information, and assist with reservations and room rate quotes.

Excellent English communication and basic math skills are essential for handling transactions with care and accuracy. You will balance cash, process payments, and respond to guest inquiries in a fast-paced environment, while maintaining a professional and