Guest Services Associate - Resort Check-In & Concierge

Travel + Leisure Co.; Depoe Bay (OR); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k

Wellness program

Employee assistance

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate at our resort environment in the United States. You will greet guests, assist with registration, provide room rate quotes, and help guests with reservations, check-in and checkout experiences.

The role requires a friendly, service oriented attitude, English communication, basic math and cash handling, and the ability to multitask in a fast-paced setting. Benefits include health, dental and vision, 401k options, and wellness programs.

Qualifications

• Excellent communication skills in reading, writing and understanding English.
• Basic computer and office skills.
• Ability to multitask in a fast-paced environment.
• Basic math skills and knowledge of proper cash handling procedures.

Responsibilities

• Greet guests warmly and guide them from registration to checkout.
• Provide information about the resort and local attractions.
• Process cash and credit transactions following procedures.
• Balance cash receipts and perform money handling duties.
• Complete check-out procedures and verify charges on guest folios.
• Reserve and confirm reservations for individuals or groups.

Skills

Guest service

Cash handling

Communication

Multitasking

Basic math

POS familiarity

Tools

POS system

Job description

Travel + Leisure Co. is seeking a Guest Services Associate at our resort environment in the United States. You will greet guests, assist with registration, provide room rate quotes, and help guests with reservations, check-in and checkout experiences.

The role requires a friendly, service oriented attitude, English communication, basic math and cash handling, and the ability to multitask in a fast-paced setting. Benefits include health, dental and vision, 401k options, and wellness programs.