Resort Guest Services Associate: Craft Memorable Vacations

Travel + Leisure Co.; Avon (CO); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life/Accident coverage

Disability

Volunteer time off

401k with employer match

Identity theft protection

Wellness program

Employee Assistance Program

Paid time off / Holidays

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and support them from registration to checkout. You will provide resort information, quotes, and reserve confirmations while maintaining accurate cash handling and high service standards.

This role emphasizes hospitality, effective communication, and the ability to multitask in a fast-paced environment, with opportunities for career growth within our global team.

Qualifications

• Excellent communication skills in English.
• Ability to read, write and understand English.
• Strong problem-solving abilities.
• Capable of multitasking in a fast-paced environment.
• Strong attention to detail and organization.
• Experience with cash handling procedures.

Responsibilities

• Greet guests warmly and guide them from check-in to checkout.
• Provide information about resort and local attractions; give room rate quotes and confirm reservations.
• Process cash and card transactions following procedures.
• Balance cash receipts and complete cash handling duties.
• Complete checkout procedures and verify charges on guest folios.
• Reserve and confirm reservations for individuals or groups.

Skills

Excellent communication

Read/write English

Problem solving

Multitasking

Attention to detail

Cash handling

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and support them from registration to checkout. You will provide resort information, quotes, and reserve confirmations while maintaining accurate cash handling and high service standards.

This role emphasizes hospitality, effective communication, and the ability to multitask in a fast-paced environment, with opportunities for career growth within our global team.