Resort Front Desk & Guest Services Pro

Travel-Leisure-Co; Moab (UT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Moab to warmly welcome guests, assist with registration, checkout, and reservations. You will provide information about the resort and local attractions, handling cash and card transactions with care.

The role requires clear English communication, a professional appearance, and the ability to multitask in a fast-paced environment while delivering memorable guest experiences.

Qualifications

• Excellent communication skills in English.
• Ability to read, write and understand English.
• Basic math and cash handling skills.
• Professional appearance and a positive attitude.
• Willingness to learn about the resort and local attractions.

Responsibilities

• Welcome guests and assist with registration and checkout.
• Provide room rate quotes and answer inquiries about the resort.
• Process cash and card transactions following established procedures.
• Balance cash receipts and complete check-out procedures.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with information about the resort and area attractions.

Skills

Customer service

English proficiency

Cash handling

Multitasking

Communication

Problem solving

Tools

POS system

Reservation system

Microsoft Office

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Moab to warmly welcome guests, assist with registration, checkout, and reservations. You will provide information about the resort and local attractions, handling cash and card transactions with care.

The role requires clear English communication, a professional appearance, and the ability to multitask in a fast-paced environment while delivering memorable guest experiences.