Guest Experience Associate - Front Desk & Reservations

Travel + Leisure Co.; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and disability coverage

Paid time off

Job summary

Travel + Leisure Co. in Park City, UT, is seeking a Guest Services Associate to ensure memorable guest experiences from check‑in to checkout. You will greet guests, provide information about the resort and area attractions, and handle reservations and payments with accuracy.

The role requires strong communication, a positive attitude, basic math skills, and comfort with processing room charges. This is a frontline hospitality position within a global company offering comprehensive benefits to

Qualifications

• Previous guest services experience preferred.
• Excellent command of English, written and spoken.
• Ability to interact professionally with guests from diverse backgrounds.

Responsibilities

• Welcome guests warmly from registration to checkout.
• Provide room rate quotes and assist with reservations.
• Process cash and card transactions following procedures.
• Balance cash and perform money-handling duties accurately.
• Respond promptly to guest questions and concerns.

Skills

Customer service

Cash handling

Multitasking

Communication skills

Attention to detail

Basic math

Computer literacy

Tools

POS system

Reservation software

Job description

Travel + Leisure Co. in Park City, UT, is seeking a Guest Services Associate to ensure memorable guest experiences from check‑in to checkout. You will greet guests, provide information about the resort and area attractions, and handle reservations and payments with accuracy.

The role requires strong communication, a positive attitude, basic math skills, and comfort with processing room charges. This is a frontline hospitality position within a global company offering comprehensive benefits to