Resort Front Desk & Guest Services Coordinator

Equity LifeStyle Properties; Bay Point (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk for our Bay Point Resort in Marblehead, OH. You will greet guests, answer inquiries, and support administrative tasks across multiple systems.

This role emphasizes friendly service and accurate record-keeping within a team that upholds our standards of professionalism. Applicants should have a high school diploma, 1+ year office experience, strong communication and organizational skills, and the ability to work weekends/holidays.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, preferably Word, Excel and automated accounting systems.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Welcome and greet guests in a professional and friendly manner.
• Organize and maintain electronic files per procedures.
• Assist with company sponsored activities.
• Handle inquiries by telephone and email promptly.
• Provide information about services, amenities, and local attractions.
• Process annual contracts and entries into property management systems.
• Maintain front desk and office area cleanliness and organization.
• Work as part of a team representing quality and professionalism.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Education

High school diploma

Tools

Microsoft Word

Excel

Automated accounting systems

Job description

Equity LifeStyle Properties is seeking a Front Desk Clerk for our Bay Point Resort in Marblehead, OH. You will greet guests, answer inquiries, and support administrative tasks across multiple systems.

This role emphasizes friendly service and accurate record-keeping within a team that upholds our standards of professionalism. Applicants should have a high school diploma, 1+ year office experience, strong communication and organizational skills, and the ability to work weekends/holidays.