Resort Administrative Assistant | Guest Services & Admin

Equity LifeStyle Properties, Inc.; Wilmington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Wilmington, Ohio, is seeking an Administrative Assistant to greet guests, support management, and handle daily office tasks in a fast-paced environment.

The role requires a high school diploma, 1+ year office experience, strong communication, and proficiency with Word and Excel. It offers full-time hours April–October with seasonal part-time November–March, plus a comprehensive benefits package.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, preferably Word, Excel and/or automated accounting systems.
• Willingness to work a flexible schedule, including weekends.
• Valid Driver's License.
• Reliable transportation.
• Full-time position April-October with part-time hours November-March.

Responsibilities

• Greet guests in a professional and friendly manner.
• Maintain open communications with all property and regional staff.
• Work closely with management to develop an integral team that effectively represents the quality and professionalism of the company.
• Process accounts payable within the automated accounting system.
• Assist in processing procurement card reconciliations.
• Organize and maintain files and order office supplies.
• Research and implement company-sponsored activities.
• Attend and participate in training programs, seminars, and RV shows as required.
• Handle inquiries by telephone in order to back up property staff.
• Run errands, including delivering various communications to guests or residents, as needed.
• Reconcile petty cash and follow ELS cash handling procedures.
• Reconcile ancillary revenue and enter sales into accounting system.
• Reconcile store inventory.
• Ensure electric meters are read, entered into accounting system, and billed monthly.
• Ensure payments are collected per ELS standards.
• Prepare and take deposits to the bank.
• Make reservations, check in and out guests, collect payments.
• Light housekeeping duties as needed.
• Perform other miscellaneous duties as assigned.

Skills

Office experience

Communication

Organization

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Accounting systems

Job description

Equity LifeStyle Properties, Inc. in Wilmington, Ohio, is seeking an Administrative Assistant to greet guests, support management, and handle daily office tasks in a fast-paced environment.

The role requires a high school diploma, 1+ year office experience, strong communication, and proficiency with Word and Excel. It offers full-time hours April–October with seasonal part-time November–March, plus a comprehensive benefits package.