Front Desk Clerk

Equity LifeStyle Properties; Bay Point (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk for our Bay Point Resort in Marblehead, OH. You will greet guests, answer inquiries, and support administrative tasks across multiple systems.

This role emphasizes friendly service and accurate record-keeping within a team that upholds our standards of professionalism. Applicants should have a high school diploma, 1+ year office experience, strong communication and organizational skills, and the ability to work weekends/holidays.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, preferably Word, Excel and automated accounting systems.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Welcome and greet guests in a professional and friendly manner.
• Organize and maintain electronic files per procedures.
• Assist with company sponsored activities.
• Handle inquiries by telephone and email promptly.
• Provide information about services, amenities, and local attractions.
• Process annual contracts and entries into property management systems.
• Maintain front desk and office area cleanliness and organization.
• Work as part of a team representing quality and professionalism.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Education

High school diploma

Tools

Microsoft Word

Excel

Automated accounting systems

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Marblehead, Ohio.

What you’ll do:

• The Front Desk Clerk position supports staff as assigned and possesses excellent customer service skills at Bay Point Resort and Marina in Marblehead, Ohio.
• Welcome and greet guests in a professional and friendly manner promptly.
• Organize and maintain electronic files per company procedures manual.
• Assist with company sponsored activities.
• Attend and participate in training programs as required.
• Handle inquiries by telephone and email promptly.
• Prioritize phone calls to the appropriate staff.
• Provide information about services, amenities, and local attractions.
• Process annual contracts including entry into property management system, accounts receivable, and entries into multiple systems.
• Maintain cleanliness and organization of the front desk and office area.
• Perform other miscellaneous duties as assigned while assisting with general administrative support as requested.
• Work closely as a team member that effectively represents the quality and professionalism of the company.

Experience & skills you need:

• High school diploma, or the equivalent experience.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, preferably Microsoft Word, Excel and/or automated accounting systems.
• Willingness to work a flexible schedule, including weekends and holidays.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.