Resort Front Desk Specialist — Flexible Schedule

equitylifestyleproperties; Marblehead (OH); On-site; USD 26,000 - 36,000; Full time

Job summary

Equity Lifestyle Properties (ELS) is seeking a Front Desk Clerk for Bay Point Resort and Marina in Marblehead, Ohio. The role supports staff with outstanding customer service, greets guests professionally, and manages front desk operations.

Candidates should have a high school diploma, 1+ year office experience, and strong communication and organizational skills. Proficiency with Word/Excel is preferred, plus ability to work a flexible schedule including weekends.

Qualifications

• High school diploma or equivalent.
• 1+ year of office experience.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Proficiency with computers, especially Word/Excel.
• Willingness to work weekends and holidays.

Responsibilities

• Greet guests professionally and promptly.
• Maintain electronic files per procedures manual.
• Process annual contracts and entries in property management system.
• Handle inquiries by telephone and email promptly.
• Provide information about services, amenities and local attractions.
• Maintain front desk and office area cleanliness.
• Assist with training and general administrative duties.

Skills

Customer service

Communication

Organization

Attention to detail

MS Word

Flexible schedule

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Equity Lifestyle Properties (ELS) is seeking a Front Desk Clerk for Bay Point Resort and Marina in Marblehead, Ohio. The role supports staff with outstanding customer service, greets guests professionally, and manages front desk operations.

Candidates should have a high school diploma, 1+ year office experience, and strong communication and organizational skills. Proficiency with Word/Excel is preferred, plus ability to work a flexible schedule including weekends.