Resort Front Desk Guest Services

Travel-Leisure-Co; Zephyr Cove (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Zephyr Cove, NV, to welcome guests from registration through checkout.

You will assist with room reservations, provide information about the resort and local attractions, and quote rates with a friendly, professional attitude. The role requires excellent English communication, basic math and cash handling, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication skills in English (reading, writing, speaking).
• Ability to handle cash transactions accurately and securely.
• Able to multitask in a fast-paced environment while maintaining attention to detail.
• Strong customer service orientation and professional demeanor.

Responsibilities

• Guide guests through check-in and registration, issue unit keys and provide resort information.
• Process cash and card transactions following established procedures.
• Balance cash receipts and perform money-handling tasks.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Skills

English proficiency

Cash handling

Multitasking

Customer service

Tools

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Zephyr Cove, NV, to welcome guests from registration through checkout.

You will assist with room reservations, provide information about the resort and local attractions, and quote rates with a friendly, professional attitude. The role requires excellent English communication, basic math and cash handling, and the ability to multitask in a fast-paced environment.