Resort Front Desk & Guest Experience Specialist

Capital Vacations; Wells (ME); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off and Paid Holidays

Medical/Dental with employer contribution

Travel Perks to Resort Locations

Job summary

Capital Vacations is looking for a Hospitality Specialist in Wells, Maine. You will play a vital role in ensuring an exceptional customer service experience for our guests. This position involves checking guests in/out, managing room charges, and coordinating with other departments to address guest needs.

Successful candidates will possess excellent customer service skills and attention to detail. A High School Diploma or GED is preferred, along with prior experience in hospitality or customer service roles.

Qualifications

• Prior experience in a hospitality or customer service role preferred.
• Ability to work under pressure.

Responsibilities

• Responsible for efficient and courteous operations of the front desk.
• Check guests in/out and handle room charges.
• Coordinate with other departments to ensure smooth guest service.

Skills

Customer service skills

Attention to detail

Computer skills

Education

High School Diploma/GED preferred

Job description

Capital Vacations is looking for a Hospitality Specialist in Wells, Maine. You will play a vital role in ensuring an exceptional customer service experience for our guests. This position involves checking guests in/out, managing room charges, and coordinating with other departments to address guest needs.

Successful candidates will possess excellent customer service skills and attention to detail. A High School Diploma or GED is preferred, along with prior experience in hospitality or customer service roles.