Resort Front Desk & Guest Experience Specialist

Capital Vacations; Nisswa (MN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental with employer contribution

Travel Perks to Resort Locations

Job summary

Capital Vacations is looking for a Hospitality Specialist in Nisswa, Minnesota. In this role, you will ensure an exceptional customer service experience for guests, manage front desk operations, and coordinate with other departments to fulfill guest needs.

Ideal candidates will have a High School Diploma and prior experience in hospitality or customer service. We offer various benefits including Paid Time Off, medical/dental coverage, and travel perks.

Qualifications

• Prior experience in a hospitality or customer service role preferred.
• Computer skills required.

Responsibilities

• Ensure exceptional customer service at the front desk.
• Manage check-ins/outs and process payments.
• Coordinate with other departments to address guest requests.

Skills

Customer service skills

Attention to detail

Ability to work under pressure

Education

High School Diploma/GED

Job description

Capital Vacations is looking for a Hospitality Specialist in Nisswa, Minnesota. In this role, you will ensure an exceptional customer service experience for guests, manage front desk operations, and coordinate with other departments to fulfill guest needs.

Ideal candidates will have a High School Diploma and prior experience in hospitality or customer service. We offer various benefits including Paid Time Off, medical/dental coverage, and travel perks.