Resort Front Desk Concierge (Part-Time)

Vacatia; Hancock (MA); On-site; USD 20,000 - 29,000; Part time

Job summary

Vacation Village in the Berkshires is seeking a part-time Front Desk Associate to join our resort team. You will be the first contact for guests, creating a warm, welcoming atmosphere while ensuring smooth front desk operations.

The role requires a friendly, dependable personality with strong communication, multitasking, and basic math skills for handling payments. Weekend/holiday availability and comfort with new systems are important; hospitality experience is a plus.

Qualifications

• Customer-focused front desk experience preferred.
• Able to handle payments and basic math.
• Comfortable in a fast-paced hospitality environment.

Responsibilities

• Greet guests and provide excellent service from check-in to check-out.
• Answer guest inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing with accuracy.

Skills

Customer service

Communication

Multitasking

Cash handling

Organization

Tech literacy

Attention to detail

Hospitality experience

Tools

POS system

Registration system

Job description

Vacation Village in the Berkshires is seeking a part-time Front Desk Associate to join our resort team. You will be the first contact for guests, creating a warm, welcoming atmosphere while ensuring smooth front desk operations.

The role requires a friendly, dependable personality with strong communication, multitasking, and basic math skills for handling payments. Weekend/holiday availability and comfort with new systems are important; hospitality experience is a plus.