Part-Time Resort Front Desk Host

Vacatia; Massachusetts; On-site; USD 20,000 - 29,000; Part time

Job summary

Vacation Village in the Berkshires seeks a Part-time Front Desk Associate to be the warm first contact for guests. You’ll greet guests, assist with check-in/check-out, handle inquiries, and manage reservations with care, ensuring accurate billing and smooth arrivals.

This role requires a friendly, dependable person with strong communication and multitasking skills, comfortable handling payments, and attention to detail.

Qualifications

• Guest-service focused candidate with friendly demeanor.
• Excellent verbal and interpersonal communication.
• Comfort with handling payments and basic math.
• Strong organizational skills for busy front desk.
• Tech-savvy and quick to learn new systems.
• Detail-oriented and trustworthy with guest info.
• Hospitality exp.
• Weekend flexibility to support peak times.

Responsibilities

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out.
• Answer guest inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing with accuracy.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures, including key control and registration audits.
• Ensure confidentiality and security protocols are followed.
• Collaborate with the team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Skills

Friendly service

Communication

Multitasking

Basic math

Organizational skills

Tech-savvy

Attention to detail

Hospitality exp

Weekend flexibility

Job description

Vacation Village in the Berkshires seeks a Part-time Front Desk Associate to be the warm first contact for guests. You’ll greet guests, assist with check-in/check-out, handle inquiries, and manage reservations with care, ensuring accurate billing and smooth arrivals.

This role requires a friendly, dependable person with strong communication and multitasking skills, comfortable handling payments, and attention to detail.