Spa Front Desk Concierge - Part-Time

Woodstock Inn & Resort; Woodstock (VT); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Resort privileges

Employee discounts

Free employee meals

Job summary

Woodstock Inn & Resort in Woodstock, Vermont, seeks a Spa Front Desk Attendant for part-time hours to handle reservations, guest check-in/out, and retail sales, ensuring a memorable guest experience.

Qualified applicants possess excellent customer service, strong organization, and the ability to work flexible weekends/holidays. The role includes resort privileges, discounts, and employee meals.

Qualifications

• Excellent verbal and written skills.
• Must possess excellent customer service skills, be efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic, and highly motivated to maintain our guest service standards.
• Must thrive in a fast-paced environment.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift and carry items up to 20 pounds.
• Must be able to help keep the lobby and public areas neat, organized, and presentable.
• Minimum 18 years of age.
• Work cohesively with co-workers as part of a team.

Responsibilities

• Read and answer spa e-mails daily as applicable. Professionalism regarding tone and free from grammatical errors is expected.
• Return phone calls from the spa mailbox in a timely manner or as assigned by a manager.
• Maintain the organization of all collateral located at the spa desk including but not limited to Spa Menus, price list and room service menus.
• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments.
• Knowledge of Spa Software to accurately schedule spa treatments.

Job description

Woodstock Inn & Resort in Woodstock, Vermont, seeks a Spa Front Desk Attendant for part-time hours to handle reservations, guest check-in/out, and retail sales, ensuring a memorable guest experience.

Qualified applicants possess excellent customer service, strong organization, and the ability to work flexible weekends/holidays. The role includes resort privileges, discounts, and employee meals.