Resort Dining Guest Host

Garden of the Gods Collection; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Full time

Job summary

The Garden of the Gods Resort and Club is seeking a friendly host/hostess to greet and seat guests in the Dining Room, support the restaurant in delivering a superior guest experience, and assist with reservations and overall service flow. You will welcome guests, input reservation details, and coordinate with servers to ensure timely seating and smooth dining operations.

Prior hospitality experience is preferred.

Qualifications

• Customer service experience in service industry
• Ability to resolve guest concerns calmly and effectively
• Strong teamwork and reliability
• Attention to detail and thoroughness in tasks
• Professional, polished communication with guests and staff

Responsibilities

• Greet and seat guests in the Dining Room promptly and courteously.
• Input all reservation information including names and phone numbers.
• Monitor reservations and dining flow to optimize seating and wait times.
• Maintain clean, organized dining and service areas; disinfect menus as needed.
• Assist with opening/closing side work and cross-department communication.

Skills

Customer Service

Conflict resolution

Teamwork

Thoroughness

Professionalism

Job description

The Garden of the Gods Resort and Club is seeking a friendly host/hostess to greet and seat guests in the Dining Room, support the restaurant in delivering a superior guest experience, and assist with reservations and overall service flow. You will welcome guests, input reservation details, and coordinate with servers to ensure timely seating and smooth dining operations.

Prior hospitality experience is preferred.