Guest Experience Host - Warm Welcomes & Seamless Seating

Garden of the Gods Resort and Club; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Garden of the Gods Resort and Club in Colorado Springs is seeking a friendly Host/Hostess to greet and seat guests in the Dining Room, manage reservations, and support the restaurant to ensure a high-quality guest experience.

You will maintain schedules, assist with side work, and uphold I Am Proud service standards while delivering extraordinary hospitality across resort dining venues.

Qualifications

• Customer service mindset and guest focus.
• Ability to resolve conflicts calmly and professionally.
• Strong teamwork and communication with peers.
• Attention to detail and thoroughness in tasks.
• Professional appearance and demeanor at all times.
• Prior restaurant or hotel experience preferred; may include certifications.

Responsibilities

• Greet and seat guests promptly in the Dining Room.
• Input reservation details accurately and maintain seating charts.
• Monitor dining flow and open tables, adjust wait times.
• Answer phones and capture accurate guest information.
• Assist with side work and uphold service standards across roles.

Skills

Customer Service

Conflict Resolution

Teamwork

Thoroughness

Professionalism

Job description

Garden of the Gods Resort and Club in Colorado Springs is seeking a friendly Host/Hostess to greet and seat guests in the Dining Room, manage reservations, and support the restaurant to ensure a high-quality guest experience.

You will maintain schedules, assist with side work, and uphold I Am Proud service standards while delivering extraordinary hospitality across resort dining venues.